You Must be satisfied! When you buy direct from the Graph Tech website, all of our products, even the picks, come with our 45 Day "Love it or Return it" Guarantee.
We do our best to keep our product descriptions accurate; no smoke, mirrors or broken promises.
If, for any reason you are not satisfied, we will refund your purchase price, less any applicable shipping charges.
Just contact email@example.com to receive a RMA number and instructions.
We don't know of any other guitar products that offers this kind of guarantee, but we're not just another guitar product.