You Must be satisfied! 

When you buy direct from the Graph Tech website, all of our products, even the picks, come with our 45 Day "Love it or Return it" Guarantee.  

We do our best to keep our product descriptions accurate; no smoke, mirrors or broken promises.  

If, for any reason you are not satisfied,  we will refund your purchase price, less any applicable shipping charges.  

Just contact support@graphtech.com to receive a RMA (return merchandise authorization) number and instructions.

Return & Refund process FAQ (opened in the new tab).