Privacy Policy
Privacy Statement
We respect the privacy of every individual who visits our website. We take great measures to ensure the privacy and confidentiality of any personal information on this site.
Use of Personal Information
All personal information supplied will remain within our organization and will not be shared with any external entity unless prior permission is given. Your personal information will not be sold, distributed or published in any manner whatsoever.
Cookies
We do not use cookies for collecting customers' personal data from the site. Graphtech.com and our online advertising management partners do use cookies to track whether our customers have been referred to us by online advertisements. This enables us to learn which advertisements bring users to our website. The information collected is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
How does Graph Tech.com protect customer information?
When you place orders or request additional information on our services, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorized access. Graph Tech Guitar Labs' employees are regularly trained to ensure the protection and privacy of customer information. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Will Graphtech.com disclose the information it collects to outside parties?
Graphtech.com does not sell, trade or rent your personal information to others. Graphtech.com may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and Emails, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but cannot use it for any other purposes.
Your rights under the California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.
Who we are: Passion and innovation in guitar technology
Graph Tech was started on a kitchen table over 38 years ago with the world's first self-lubricating guitar nut, and is now the world's largest manufacturing of nuts, saddles & bridge pins. Graph Tech's mission has remained the same, "To Improve the Playing Experience" and develop products that really do what they say they will do. Our most common email is "Wow, I actually bought something that really works!" We're so sure, we offer a 45 day money-back guarantee - "Love it or Return it" - on all products purchased directly from us. Graph Tech is proud to supply many of the worlds leading brands, including Fender, Gibson, Godin, Ibanez, Kala, Lanakai, Martin, Taylor, Warwick, Yamaha and many more.
The Graph Tech Iron-Clad Guarantee
45 day money-back guarantee
"Love it or Return it" - on all products purchased directly from us
Our products are available in music stores, repair shops in over 42 countries.
Our performance products are factory installed on over 180 guitar brands around the world.
Our dedicated R&D teams has over 50+ patents and trademarks around the world and growing every year.
Graph Tech has created some of the world's most recognized products and brands in the music industry
The list of industry firsts include the world's first self-lubricating nut in 1983, String Saver Saddles the first saddle to drastically reduce string breakage, TUSQ man-made ivory, and Ratio machine heads.
