Privacy Statement
We respect the privacy of every individual who visits our website. We take great measures to ensure the privacy and confidentiality of any personal information on this site.

Use of Personal Information
All personal information supplied will remain within our organization and will not be shared with any external entity unless prior permission is given. Your personal information will not be sold, distributed or published in any manner whatsoever.

Cookies
We do not use cookies for collecting customers' personal data from the site. Graphtech.com and our online advertising management partners do use cookies to track whether our customers have been referred to us by online advertisements. This enables us to learn which advertisements bring users to our website. The information collected is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.

How does Graph Tech.com protect customer information?
When you place orders or request additional information on our services, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorized access. Graph Tech Guitar Labs' employees are regularly trained to ensure the protection and privacy of customer information. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Will Graphtech.com disclose the information it collects to outside parties?
Graphtech.com does not sell, trade or rent your personal information to others. Graphtech.com may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and Emails, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but cannot use it for any other purposes.

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

Please click here to proceed to opt out page