The Graph Tech Iron-Clad Guarantee

You Must be satisfied! 

When you buy direct from the Graph Tech website, all of our products *, even the picks, come with our 45 Day "Love it or Return it" Guarantee.  

We do our best to keep our product descriptions accurate; no smoke, mirrors or broken promises.  


If, for any reason you are not satisfied,  we will refund your purchase price, less any applicable shipping charges.  

Just contact support@graphtech.com to receive a RMA (return merchandise authorization) number and instructions.

Return & Refund process FAQ (opened in the new tab).

 

"We don't know of any other guitar products that offers this kind of guarantee, but we're not just another guitar product." 
Dave Dunwoodie
Head Honcho

Free Shipping via Post in USA and Canada on orders over $50.00 USD
Free Shipping around the world via FedEx Economy on order over $200.00 USD
Automatically deducted when you check out

* Clothing and swag can only be returned for a refund if there is a defect in the product, such as uneven or smeared printing, or an error in manufacturing.